查看完整版本: 外企的program manager是个什么角色

外企的program manager是个什么角色

最近看招program manager 挺多的。关注了下这个岗位，觉得这个岗位某些地方跟我单位的project leader（PL）有点像。

但对这个职位定位还是不是很清楚，想请能人帮忙指导下

这儿摘了份职位要求，括号里的东东参照我公司职位，做了下对照（不是很严格对照哈），有能人能抽象下，得出这个角色的定位吗？ （一般来说这个角色在组织里的定位，与项目经理，产品经理，项目质量经理的关系）。万分感谢哈

- Directly responsible for Program Performance, Customer Satisfaction, Growth and Profitability for assigned program(s).[b] [i](program 换成project ,对PL适用[/i]）[/b]
- Establish/maintain appropriate business relationships with assigned customer/program partners and act as focal point for the customer.（和我们的产品经理职位有点像）
- Establish management operating systems to measure program performance against customer CTQ's and internal requirements（对项目来讲，PL的职责）.
- Establish, maintain, and lead the Customer Core Team, including establishment of program plans, enabling processes, and deploy the BGA MOS aligned with IPDS to integrate and drive program & project performance, including VOC performance (e.g., delivery on commitments, quality, responsiveness, reliability, service & development) and financial performance (e.g., revenue, margin, ENI, etc.).（PL的职责，最后财务的是我们产品经理的职责）
- Control program scope, baseline changes, and net investment during design, development, certification and entry-into-service relative to this new business aircraft development.（PL的职责）
- Develop and execute detailed action plans and management operating system, including risk/opportunity analysis, with Engineering, ISC, C+PS to achieve revenue and net investment / operating income targets for the program.（PL的职责）
- Participate in monthly operation reviews for the customer and program relative to VOC, Development Program, Project & Delivery Performance, Quality, and Reliability.（PL 和项目quality manager 职责）
- Managing product upgrades and obsolescence activities with customer（产品经理职责）
- Communication Delivery and Quality improvement plans （产品经理职责）
- Manage and communicate configuration management changes（产品经理）
- Support aftermarket pursuits where needed
- Maintain positive relationships with all levels of the matrix organization
- Ensure appropriate resolution of VOC issues in conjunction with Customer Quality

program manager 可以叫技术经理、程序经理。program manager 偏重技术，PL偏重管理。 当一个项目比较大时，由几个子系统构成时，可以设立一个PL 以及几个program manager ， PL负责总项目，而program manager 负责各自的个子系统。

program manager 除了要有技术背景外，还要有一些项目管理的技能。
PL 其实不需要技术背景，但要有非常厉害的项目管理技能

Communication Delivery and Quality improvement plans （产品经理职责）
- Manage and communicate configuration management changes（产品经理）
如果这2条在你们公司也是产品经理负责的话，产品经理的职责有点太广泛了。这些应该是PL或program manager 的职责。

shayu真是博学。

万分感谢！

呵呵，不客气

从外企角度来讲,有时候,Program Manager会承担更广泛的角色. 不单单局限于某个特定的项目上. 比如负责某个领域的业务.

2楼的明显误导了楼主。 明显楼主说的program manager 不是2楼说的意思。

注：MS中的program manager 有点类似2楼说的，但MS往往跟别人不一样。

A program is a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually[3]. Programs may include elements of related work outside of the scope of the discrete projects in the program. For example:

A new car model program can be broken up into projects for the design and upgrades of each major component (for example, transmission, engine, interior, exterior) while the ongoing manufacturing occurs on the assembly line


In contrast with project management, program management is the centralized, coordinated management of a group of projects to achieve the program's strategic objectives and benefits.

我曾经就是某500强的Program Manager(项目经理）。

我的职责是项目的前期开拓，售前技术支持，项目的合同谈判，项目的实施，项目的协调，直到项目验收完成后的Warranty. 需要有很强的技术和工程背景。
大公司的项目经理还是很轻松的，个个环节都有严格的程序，不需要你有太多的想象力。只要你有能力按部就班做事就行。
我一年平均2个项目。每个项目平均300万美元。